Interactive Learning
Scenario 1: City Hall’s Data Management in Citizen Services
The City Hall of a large metropolitan area collects vast amounts of personal data from its residents for various services like housing applications, business permits, and social welfare programs. However, despite the volume of sensitive data being collected, the City Hall has not yet appointed a Data Protection Officer (DPO) to oversee data privacy. Consequently, personal data such as addresses, phone numbers, and income details are accessed by multiple departments with no centralized oversight or accountability, increasing the risk of a data breach.
Lesson:
Appointing a DPO is critical for ensuring that data protection policies are properly managed and enforced. The DPO would oversee data handling processes, implement controls, and ensure that all personal data collected by the City Hall is managed securely and in compliance with the Data Privacy Act. Without a dedicated officer, data protection becomes fragmented and harder to control, leading to potential privacy violations.
DPO in Action: City Hall Privacy Oversight Simulation
Objective: This interactive activity will engage learners by placing them in the role of a Data Protection Officer (DPO) tasked with improving data privacy practices at simulated City Hall. Learners will experience the critical decisions a DPO must make and how their choices impact data security and compliance.
Instructions
- Introduction (5 minutes):
- Begin with a brief video or interactive slide deck explaining the role of a DPO and the importance of data privacy oversight in public offices like City Hall.
- Scenario Walkthrough (10 minutes):
- Present learners with the City Hall scenario from the text, where no DPO has been appointed, and sensitive resident data is being accessed by multiple departments without oversight. Learners are then asked to analyze the current situation, identifying key privacy risks.
- Role Play Activity (15 minutes):
- Learners are now the appointed DPOs. They must take immediate action to solve the data privacy problems at City Hall. The interactive simulation presents choices like:
- Implementing data access controls
- Conducting a data audit
- Training City Hall staff on privacy regulations
- Designing a privacy management program (PMP)
- Each choice leads to different outcomes and feedback, teaching the importance of proactive data protection
- Learners are now the appointed DPOs. They must take immediate action to solve the data privacy problems at City Hall. The interactive simulation presents choices like:
- Decision Feedback (5 minutes):
- After the role-playing activity, learners receive feedback on their decisions. For example, if they chose to implement data access controls and appoint privacy officers within departments, they would see how this reduces the risk of data breaches and improves compliance with the Data Privacy Act.
- Discussion/Reflection (10 minutes):
- Learners participate in a live discussion or forum where they reflect on their decision-making process. Questions to guide reflection:
- What were the most important steps you took to protect data at City Hall?
- How did appointing a DPO improve data management and accountability?
- Learners participate in a live discussion or forum where they reflect on their decision-making process. Questions to guide reflection:
Learning Outcomes:
- Learners will understand the role of a DPO and why their appointment is crucial in managing data protection.
- Learners will identify risks associated with unregulated access to personal data in public services.
- Learners will experience real-life decision-making in data protection and see the direct impact of their actions on data privacy compliance.
